Event Date & Location

Q: When/Where is the Game Developer Conference 2011?
A: When: GDC Europe: August 15-17, 2011. View registration, conference, expo and Business Center hours here.
Where: Koelnmesse, Congress-Centrum Ost Koelnmesse OST, Cologne, Germany

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About Conference Registration

Q: How do I contact a "live" person for registration help and information?
A: Please contact the GDC Registration Department at +1 (415) 947-6852. The Registration Department is open
Monday - Friday from 9am to 4pm Pacific Time, excluding holidays.

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Q: What is the cost for admission?
A: There are a number of different passes available, depending on what parts of the conference you want to see. For details about these passes and prices, please click here.

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Q: What is the Valued Added Tax (VAT)?
A: VAT is a consumption tax levied on goods and services in many countries around the world. The national tax systems of Europe, Canada, Japan and Australia allow for a refund of VAT to most non-resident business entities, worldwide. In some instances, registration for VAT is required by the local country law in order to get a refund. Registration must be done prior to the business event.

Included in your registration fees is a 19% Value Added Tax (VAT). EU and non-EU companies may be eligible to apply for VAT reimbursement which was applied to your registration fee. Please consult with your country’s tax advisor for assistance in claiming your refund.

Think Services Game Group GmbH VAT
VAT ID No.: DE815046903
Think Services Game Group Germany GmbH
Kaiser-Wilhelm-Strasse 30
12247 Berlin
Germany

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Q: When can I register to attend the Game Developers Conference Europe?
A: Online registration for the conference is open from April to August 9, 2011. Register now.

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Q: I registered for GDC Europe online -- how do I get a receipt and confirmation?
A: If you registered and paid online, the final page of the registration process is your receipt and confirmation. Please make certain to make a copy of your receipt for expense purposes as well as any follow-up with the GDC Registration Department. If you printed an invoice and submitted it with your check payment, we will mail you a confirmation and receipt, once your registration is received and processed. Online registration without payment does NOT secure the Early registration discount. If you selected payment by check, please be aware that all check payments must be received by the Registration Department no later than Friday, August 5, 2011 in order to apply the payment to your registration. If you are unable to meet this deadline, please pay by credit card by accessing your registration as a returning user and follow the prompts to pay with a credit card.

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Q: Why do I have to create a unique login and password for my registration?
A: For your privacy and protection we require anyone registering online to create a unique login for access to their registration. Having a login allows you online access to your receipt, pass selection and information about your registration. This is only available through online registration. Please contact the Registration Department if you have questions after online registration is closed.

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Q: When do I receive my badge?
A: Event badges are will no longer be mailed out. Please be sure to print out your confirmation and bring it with you to the conference with a picture ID.

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Q: I registered and now need to make changes to my registration, how can I do this?
A: If you need to cancel your conference registration, you may do so for a full refund, less a EUR150 plus a 19% VAT service charge until Monday, July 25, 2011. Attendees who register prior to or after the deadline date, and who do not cancel in writing by the deadline date, are liable for the pass cost and will be charged for the full registration fee. Sorry, no refunds are available for no-shows. If you are unable to attend the event, we recommend that you send a substitution in your place. Changes to registrations must be presented in written form, download the form here.

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Q: Where can I mail my registration payment or changes?
A:
UBM Events Registration Department
GDC Europe
303 Second St.
South Tower, Suite 900
San Francisco, CA 94107

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Q: Where can I place a request for a change?
A: Please download the Registration Change Form and fax your changes to +1 (415) 947-6011, or mail your request to:
UBM Registration Department
GDC Europe 2011
303 Second St.
South Tower, Suite 900
San Francisco, CA 94107

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Q: What is the address of the Cologne Congress?
A:
Congress-Centrum Ost Koelnmesse/ KölnKongress
Deutz-Mülheimer Straße 51
50679 Köln

Show Hours

Q: What are the registration hours?
A:
Location: Congress-Centrum Ost Koelnmesse

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Q: What hours will the expo floor and conference sessions be?
A:

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About The Conference Curriculum

Q: When will the conference curriculum for the GDC Europe be made available?
A: Content information is currently available on the GDC Europe website, including through the Summits pages, through the Business & Marketing, Game Design, Programming, Production, Visual Art track pages, and also through Schedule Builder.

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Travel and Hotels

Q: Is there a discount available for lodging for GDC Europe?
A: Yes, travel details are provided on the travel section of the website.

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Q: Do I need a passport to travel to GDC Europe?
A: A valid passport is required for international travel to Europe. For US travelers, additional information can be found here.

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Speaking at GDC Europe

Q: I would like to speak at the conference. How do I submit a proposal?
A: The Call for Submissions for GDC Europe 2011 is officially closed.

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Q: Are there specific subjects that I should submit speaking proposals for?
A: Yes. The Call for Submissions form has an extensive list of topics that the GDC Europe would like to cover. Check out the submissions guidelines here.

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Q: When do I find out whether my speaking proposal for the 2011 conference was accepted?
A: If you have not received confirmation or acknowledgement of your GDC Europe 2011 proposal, please contact Evelyn Donis.

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Other Questions

Q: Can I bring my child to the GDC?
A: There will not be any on-site child care services at the Congress-Centrum Ost Koelnmesse. And due to safety concerns, no one under the age of 18 (including infants in strollers) will be permitted on the show floor at any time during the conference.

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Q: Why can't I see the registration page on this site?
A: The registration portion of this site serves encrypted pages, and will not display on browsers with security settings set too low.

In Internet Explorer,
>Go to Tools
>Internet Options
>Advanced, scroll to the bottom of the list, and make sure SSL 2.0 or 3.0 is enabled.
In Netscape/Mozilla, go to Communicator
>Tools
>Security Info
>Navigator, and make sure SSL 2.0 or 3.0 is enabled.

If you continue to have problems, please refer to the Contact Us page.

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Q: How do I access the Internet at the GDC Europe?
A: More information coming soon.

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Q: Where is the GDC Europe VIP Business Lounge, and who gets access to it?
A: The GDC Europe VIP Business Lounge takes place August 15-17, and is open during conference hours on the 2nd floor.

The GDC Europe VIP Business Lounge is open to All Access pass holders only.

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Volunteer Opportunities:

Q: Are there volunteer opportunities at the GDC Europe?
A: For more information, please visit the Volunteer page.

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