Frequently Asked Questions
If you have a question and can't find the answer on the site, please let us know. Chances are, someone else will have the same question. Visit the Contact Us page.
Event Date & Location:
Conference Registration:
- How do I contact a "live" person for registration help and information?
- What is the cost of admission?
- What is the Value Added Tax (VAT)?
- When can I register to attend the GDC Europe?
- I’ve just registered online, when will I receive my receipt and confirmation?
- Why do I have to create a unique log in and password for my registration?
- When do I receive my badge?
- I've registered for GDC and now need to make changes to my registration, how can I do this?
- Where can I mail my registration payment or changes?
- Where can I place a request for a change?
- What is the address of the Cologne Congress?
Show Hours:
Conference Curriculum:
Travel & Hotels:
- Is there a discount available for lodging for GDC Europe?
- Do I need a passport to travel to GDC Europe?
Speaking At The GDC:
- I would like to speak at the GDC Europe. How do I submit a proposal?
- Are there specific subjects that I should submit speaking proposals for?
- When do I find out whether my speaking proposal for GDC Europe was accepted?
Other Questions:
- Can I bring my child to the show?
- Why can't I see the registration page on this site?
- Will there be wireless Internet access at the show?
- Where is the GDC Europe VIP Business Lounge, and who gets access to it?
Volunteer:
Event Date & Location
Q: When/Where is the Game Developer Conference 2010?
A: When: GDC Europe: August 16-18, 2010. View registration, conference, expo and Business Center hours here.
Where: Koelnmesse, Cologne Congress Center East, Cologne, Germany
About Conference Registration
Q: How do I contact a "live" person for registration help and information?
A: Please contact the GDC Registration Department at +1 (415) 947-6852. The Registration Department is open Monday-Friday from 9am to 4pm Pacific Time, excluding holidays.
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Q: What is the cost for admission?
A: There are a number of different passes available, depending on what parts of the conference you want to see. For details about these passes and prices, please click here.
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Q: What is the Valued Added Tax (VAT)?
A: VAT is a consumption tax levied on goods and services in many countries around the world. The national tax systems of Europe, Canada, Japan and Australia allow for a refund of VAT to most non-resident business entities, worldwide. In some instances, registration for VAT is required by the local country law in order to get a refund. Registration must be done prior to the business event.
Included in your registration fees is a 19% Value Added Tax (VAT). EU and non-EU companies may be eligible to apply for VAT reimbursement which was applied to your registration fee. Please consult with your country’s tax advisor for assistance in claiming your refund.
Think Services Game Group Germany GmbH VAT
VAT ID No.: DE815046903
Service Supplier
Think Services Game Group Germany GmbH
Kaiser-Wilhelm-Strasse 30
12247 Berlin
Germany
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Q: When can I register to attend the Game Developers Conference Europe?
A: Online registration for the conference is coming soon. Check back for updates.
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Q: I registered for GDC Europe online -- how do I get a receipt and confirmation?
A: If you registered and paid online, the final page of the registration process is your receipt and confirmation. Please make certain to make a copy of your receipt for expense purposes as well as any follow-up with the GDC Registration Department. If you printed an invoice and submitted it with your check payment, we will mail you a confirmation and receipt, once your registration is received and processed. Online registration without payment does NOT secure the Early registration discount. If you selected payment by check, please be aware that all check payments must be received by the Registration Department no later than Wednesday, August 11, 2010 in order to apply the payment to your registration. If you are unable to meet this deadline, please pay by credit card by accessing your registration as a returning user and follow the prompts to pay with a credit card.
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Q: Why do I have to create a unique login and password for my registration?
A: For your privacy and protection we require anyone registering online to create a unique login for access to their registration. Having a login allows you online access to your receipt, pass selection and information about your registration.
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Q: When do I receive my badge?
A: Event badges are will no longer be mailed out. Please be sure to print out your confirmation and bring it with you to the conference with a picture ID.
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Q: I registered and now need to make changes to my registration, how can I do this?
A: If you need to cancel your conference registration, you may do so for a full refund, less a EUR175 plus a 19% VAT service charge until Monday July 23, 2010. Attendees who register prior to or after the deadline date, who do not cancel in writing by the deadline date are liable for the pass cost and will be charged for the full registration fee. Sorry, no refunds are available for no-shows. If you are unable to attend the event, we recommend that you send a substitution in your place. Changes to registrations must be presented in written form, downloand the form here.
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Q: Where can I mail my registration payment or changes?
A:
UBM Events Registration Department
GDC Europe
600 Harrison Street, 6th Floor
San Francisco, CA 94107
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Q: Where can I place a request for a change?
A: Please download the Registration Change Form and fax your changes to +1 (415) 947-6011, or mail your request to:
UBM Registration Department
GDC Europe 2010
600 Harrison Street, 6th Floor
San Francisco, CA 94107
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Q: What is the address of the Cologne Congress?
A:
Congress-Centrum Ost Koelnmesse/ KölnKongress
Deutz-Mülheimer Straße 51
50679 Köln
Show Hours
Q: What are the registration hours?
A:
Registration Hours
Location: Cologne Congress Center East
Hours:
| Sunday, August 15 | 3:00pm - 5:00pm (Early Registration) |
| Monday, August 16 | 8:00am - 6:00pm |
| Tuesday, August 17 | 8:00am - 6:00pm |
| Wednesday, August 18 | 8:30am - 12:00pm |
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Q: What hours will expo floor and conference sessions be?
A:
Expo Hours
Hours:
| Monday, August 16 | 10:00am - 6:00pm |
| Tuesday, August 17 | 10:00am - 6:00pm |
About The Conference Curriculum
Q: When will the conference curriculum for the GDC Europe be made available?
A: Sessions for the conference will be made available in mid-June.
Travel and Hotels
Q: Is there a discount available for lodging for GDC Europe?
A: Yes, travel details are provided on the travel section of the website.
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Q: Do I need a passport to travel to GDC Europe?
A: A valid passport is required for international travel to Europe. For US travelers, additional information can be found here.
Speaking At The GDC Europe
Q: I would like to speak at the conference. How do I submit a proposal?
A: The Call for Submissions for GDC Europe is now open through April 16th. Check out the submission guidelines here.
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Q: Are there specific subjects that I should submit speaking proposals for?
A: Yes. The Call for Submissions form has an extensive list of topics that the GDC Europe would like to cover. Check out the submissions guidelines here.
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Q: When do I find out whether my speaking proposal for the 2010 conference was accepted?
A: If you have not received confirmation or acknowledgement of your GDC Europe 2010 proposal, please contact Evelyn Donis.
Other Questions
Q: Can I bring my child to the GDC?
A: There will not be any on-site child care services at the Cologne Congress Center East. And due to safety concerns, no one under the age of 18 (including infants in strollers) will be permitted on the show floor at any time during the conference.
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Q: Why can't I see the registration page on this site?
A: The registration portion of this site serves encrypted pages, and will not display on browsers with security settings set too low.
In Internet Explorer, go to Tools
>Internet Options
>Advanced, scroll to the bottom of the list, and make sure SSL 2.0 or 3.0 is enabled.
In Netscape/Mozilla, go to Communicator
>Tools
>Security Info
>Navigator, and make sure SSL 2.0 or 3.0 is enabled.
If you continue to have problems, please refer to the Contact Us page.
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Q: How do I access the Internet at the GDC Europe?
A: More information coming soon.
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Q: Where is the GDC Europe VIP Business Lounge, and who gets access to it?
A: The GDC Europe VIP Business Lounge is located on the fourth floor of the Cologne Congress Center East and open to All Access pass holders and their approved guests only. The GDC Europe VIP lounge is open during the same hours of the conference and will host an indoor and outdoor lounge area as well as refreshments. All Access pass holders will receive a special non-replaceable "Guest of All Access Member" to allow admittance for one GDC Europe guest into the VIP Lounge.
Volunteer Opportunities:
Q: Are there volunteer opportunities at the GDC Europe?
A: For more information, please visit the Volunteer page.
