|   FAQ
This page contains a collection of answers to the most common questions people ask about the Game Developers Conference™ Europe. If you have a question and can't find the answer on the site, please let us know on the Contact Us page. Chances are, someone else will have the same question.

Event Date & Location

When/Where is the Game Developers Conference™ Europe?
When: GDC Europe: August 15-16 2016. View registration, conference, Expo and Business Center hours here.
Where: Congress-Centrum Ost Koelnmesse, Cologne, Germany

Conference Registration

How do I contact a "live" person for registration help and information?
Please contact the GDC Europe Registration Department at +1 (415) 947-6926 or +1 (866) 321-1807. The Registration Department is open Monday - Friday from 9:00 to 16:00 PST USA, excluding holidays.
What is the cost of admission?
There are a number of different passes available, depending on what parts of the conference you want to see. For details about these passes and prices, please click here.
What is the Valued Added Tax (VAT)?
VAT is a consumption tax levied on goods and services in many countries around the world. The national tax systems of Europe, Canada, Japan and Australia allow for a refund of VAT to most non-resident business entities, worldwide. In some instances, registration for VAT is required by the local country law in order to get a refund. Registration must be done prior to the business event.

Included in your registration fees is a 19% Value Added Tax (VAT). EU and non-EU companies may be eligible to apply for VAT reimbursement which was applied to your registration fee. Please consult with your country's tax advisor for assistance in claiming your refund.

Think Services Game Group GmbH VAT
VAT ID No.: DE815046903
Think Services Game Group Germany GmbH
Kaiser-Wilhelm-Strasse 30
12247 Berlin
I've just registered online, when will I receive my receipt and confirmation?
If you registered and paid online, the final page of the registration process is your receipt and confirmation. Please make certain to make a copy of your receipt for expense purposes as well as any follow-up with the GDC Registration Department. If you printed an invoice and submitted it with your check payment, we will mail you a confirmation and receipt, once your registration is received and processed. Online registration without payment does NOT secure the Early registration discount.
Why do I have to create a unique log in and password for my registration?
For your privacy and protection we require anyone registering online to create a unique login for access to their registration. Having a login allows you online access to your receipt, pass selection and information about your registration. This is only available through online registration. Please contact the Registration Department if you have questions after online registration is closed.
How do I register a Group?
To take advantage of our group discount, your group must consist of 6 or more attendees from the same company and they must be registered at the same time. Additional registrations from the same company added at a later date will not be entitled to the group discount unless they are submitted under the same terms & conditions described here:

Terms and conditions: The group discount of 10% is only valid off the current registration price, including early discount registrations for the All Access Pass. No other passes are entitled to the 10% discount. Additional discounts, such as Alumni, Exhibitor or other special discounts are not combinable with the group discount.

If you are a studio interested in purchasing 6 or more GDC Europe passes, please view the group registration section.
When do I receive my badge?
Event badges are no longer mailed out. Please be sure to print out your confirmation and bring it with you to the conference along with a picture ID.
Where can I mail my registration payment or changes?
Event Registration Services Group
GDC Europe 2016
303 Second Street
Suite 900 South Tower
San Francisco, CA 94107
How can I place a request for a change?
If you need to cancel your conference registration, you may do so for a full refund, less a EUR150.00 service charge, until Friday, July 22, 2016. Attendees who register prior to or after the deadline date, who do not cancel in writing by the deadline date are liable for the pass cost and will be charged for the full registration fee. Sorry, no refunds are available for no-shows. If you are unable to attend the event, we recommend that you send a substitution in your place. Changes to registrations must be presented in written form.

Please download the Registration Change Form and fax your changes to +1 (415) 947-6011, or mail your request to:

Event Registration Services Group
GDC Europe 2015
303 Second Street
Suite 900 South Tower
San Francisco, CA 94107

Written requests for a downgraded pass must be received no later than Friday, July 22, 2016 for a full refund on the difference of registration fees between the value of the original and downgraded pass. Requests received after Friday, July 22, 2016 will not be accommodated. Upgrade pass requests must be submitted in writing and faxed to (415) 947-6011 along with payment information for the difference in value.
What is the address of the Cologne Congress?
Congress-Centrum Ost Koelnmesse/ KölnKongress
Deutz-Mülheimer Straße 51
50679 Köln

Show Hours

Where can I find the show hours?
Please browse our Hours and Location page for detailed show hours.

Travel and Hotels

Is there a discount available for lodging for GDC Europe?
Yes, travel details are provided on the travel section of the website.
Do I need a passport to travel to GDC Europe?
A valid passport is required for international travel to Europe. For US travelers, additional information can be found here.

Speaking at the GDC

I would like to speak at the conference. How do I submit a proposal?
Call for Submissions details are available here.
Are there specific subjects that I should submit speaking proposals for?
Yes. The Call for Submissions form has an extensive list of topics that the GDC Europe would like to cover. Check out the submissions guidelines here.

Filming at the GDC

What do I need to know about filming at GDC Europe?
Filming guidelines details are available here.

Other Questions

Can I bring my child to GDC Europe?
There will not be any on-site child care services at the Congress-Centrum Ost Koelnmesse. And due to safety concerns, no one under the age of 18 (including infants in strollers) will be permitted on the show floor at any time during the conference.
Will there be Internet access at GDC Europe?
Yes, all conference attendees will have access to the Internet.


Are there volunteer opportunities at the GDC Europe?
For more information, please visit the Volunteer page.